Privacy Policy
Last Updated: December 17, 2025
This Privacy Policy describes how Holly Companies (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://shop.hollycompanies.com/ (the “Site”).
By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information You Provide
When you interact with our Site, we may collect personal information that you voluntarily provide, including but not limited to:
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Name
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Billing and shipping address
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Phone number
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Payment information (processed securely by third-party payment processors)
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Account login credentials
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Order history and customer service communications
We do not store full payment card details on our servers.
Automatically Collected Information
When you visit the Site, we automatically collect certain information about your device and usage, including:
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IP address
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Browser type and version
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Operating system
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Referring URLs
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Pages viewed and time spent on pages
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Date and time of visits
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Device identifiers and cookie data
This information is collected using cookies, pixels, tags, and similar technologies.
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to ensure proper website functionality, analyze performance, and support advertising efforts.
Types of Cookies We Use
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Essential Cookies: Necessary for Site operation, including cart and checkout functionality
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Analytics Cookies: Help us understand how visitors interact with the Site
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Advertising Cookies: Used to deliver relevant ads and measure campaign performance
You may control or disable cookies through your browser settings. Disabling cookies may impact certain Site features.
3. Use of Google Services
The Site uses Google Analytics and Google Ads to collect information about user interactions.
Google may collect data such as IP address, device information, and browsing behavior. This data is used to:
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Monitor and analyze Site traffic
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Improve user experience
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Measure advertising effectiveness
Google’s use of information is governed by Google’s Privacy Policy. Users may opt out of Google Analytics tracking via the Google Analytics Opt-Out Browser Add-on.
4. Use of Meta (Facebook and Instagram) Pixels
We use Meta Pixels to:
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Deliver targeted advertising on Facebook and Instagram
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Track conversions and user behavior on the Site
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Build custom and lookalike audiences
Meta may collect or receive information from the Site and use it in accordance with Meta’s Privacy Policy. This may include IP address, device identifiers, and browsing activity.
You can manage advertising preferences directly through your Facebook or Instagram account settings.
5. How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Communicate with customers regarding purchases or inquiries
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Provide customer support
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Improve our products, services, and website
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Conduct marketing and advertising activities
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Measure and optimize advertising performance
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Detect and prevent fraud or misuse
6. Sharing Your Information
Holly Companies does not sell personal information.
We may share personal information with trusted third parties only as necessary to operate the Site, including:
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Payment processors
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Shipping and fulfillment providers
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Website hosting and analytics providers
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Advertising and marketing platforms, including Google and Meta
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Legal or regulatory authorities when required by law
All third parties are required to safeguard personal information and use it only for authorized purposes.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including compliance with legal, accounting, or reporting obligations.
8. Your Rights and Choices
Depending on your location, you may have the right to:
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Request access to the personal information we hold about you
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Request correction or deletion of your personal information
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Opt out of targeted advertising
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Restrict or object to certain data processing activities
California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).
Requests may be submitted using the contact information below.
9. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
10. Children’s Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated “Last Updated” date.
12. Contact Information
For questions or concerns regarding this Privacy Policy or our data practices, please contact:
Holly Companies
Phone: 386-755-5944
Address:
1981 SW Main Blvd.
Lake City, FL 32025
