Privacy Policy

Effective Date: July 30, 2025

Holly Electric Inc (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from https://www.hollyelectric.com (the “Site”).

1. Information We Collect

a. Personal Information You Provide

When you submit a service request, schedule an installation, or contact us through the Site, we may collect:

  • Name
  • Address (billing/service)
  • Email address
  • Phone number
  • Service request details
  • Payment information (processed securely via third-party providers)

b. Automatically Collected Information

We use tools such as Google Analytics to gather:

  • IP address
  • Browser and device type
  • Pages visited
  • Time spent on the site
  • Referring site or search

This data helps us understand how visitors interact with our website to improve your experience.

2. How We Use Your Information

We use the collected information to:

  • Schedule and fulfill service appointments
  • Communicate with you about your inquiries or service
  • Respond to customer service requests
  • Screen for potential fraud or misuse
  • Improve the performance and usability of our Site
  • Send updates or promotional messages (only if you opt in)

3. Sharing Your Information

We only share your personal information with trusted service providers as needed:

  • WooCommerce: Manages our online scheduling and payment tools (if applicable)
  • Payment processors: Such as Stripe or PayPal for secure transactions
  • Google Analytics: To understand site performance and user behavior

We do not sell or rent your personal information to anyone.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enable site features and service scheduling
  • Remember user preferences
  • Understand site usage for improvements

You may disable cookies in your browser settings. You can also opt out of Google Analytics tracking.

5. Data Retention

We retain service and customer information as necessary for operational and legal purposes, such as service history and invoicing, unless you request deletion.

6. Your Rights

If you are a resident of certain jurisdictions (e.g., California or the EU), you may have rights to:

  • Access or request a copy of your personal data
  • Request corrections or updates
  • Request deletion of your information
  • Object to or restrict data processing
  • To exercise any of these rights, contact us at hollyelectricinc@gmail.com or call us directly.

7. Security

We take appropriate precautions to protect your information, including SSL encryption and secure third-party systems. However, no method of online transmission is completely secure.

8. Third-Party Links

Our website may contain links to other services or businesses. We are not responsible for the privacy practices of external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have questions about this policy or your personal data, contact us:

Holly Electric Inc
1981 SW Main Blvd
Lake City, FL 32025

Phone: (386) 755-5944
Email: hollyelectricinc@gmail.com